Many individuals who begin using their first web hosting account, or switch companies, typically have enquiries with regards to how particular operations are completed or run into difficulties when setting up various things, including emails, site settings, and so on. That is why, many companies have compiled documentation with the most frequently asked questions and problems so as to help their customers get info quickly and easily. As a result, the client service staff can dedicate more time to actual issues that particular customers may be experiencing, since the solution for the smaller things will already be available on the World Wide Web and clients will be able to tackle them without having to get in touch with the help desk staff. Having exhaustive documentation is rather important, especially for new customers with no past experience whatsoever, as the web hosting service involves a lot of functions and lots of individuals can become puzzled about what to do. A good information repository can both help you perform the things that you wish and discover how the hosting service works as a whole.

Extensive Online Documentation in Hosting

Our hosting packages come with a detailed knowledge base where you can find info about all the complications that you could face and their resolutions. You can acquaint yourself with how to create and administer a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are correct, but nevertheless you’re unable to send email messages, for example. We have tried our utmost best to be as comprehensive as possible and to encompass all the available options in order to save you time and energy and to give you different solutions for each issue. The knowledge base features educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in each Control Panel section, while if you wish to see the complete collection of articles, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include elaborate technical documentation where you will see info about all the functions that our in-house created Hepsia hosting Control Panel offers, plus solutions to different questions and issues that you may face. All user manuals feature detailed descriptions, which means that you will not need to worry about missing something if you are planning to export a database, for example. The troubleshooting articles encompass a variety of different potential causes of certain problems and the solution for each one of them, so if you’re not able to send emails even though you have the right outgoing mail server settings, for example, you can quickly find out what the reason for this might be and recover the issue with two or three clicks of the mouse in your mail client. As Hepsia offers quite a few features, you will be able to find related articles in every section. In case you’d rather examine all help articles, you can use the Help menu, which is located in the top right-hand side of the Control Panel.