One of the typical reasons to get a hosting server of your own is the fact you will have comprehensive control over the software environment and you may install anything you would like. This will enable you to run applications which require particular software in order to be present on the hosting server, which isn't possible with a shared hosting server in which you can install software just within the account, but not on a root level. In case you aren't very acquainted with this kind of matters, however, you may face issues since managing a hosting server of your own differs from managing a regular shared web hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, hence our admins can handle a variety of tasks that should be performed or can resolve a variety of problems that you could experience.

Installation and Troubleshooting in VPS Servers

The upgrade comes with an hour of custom work on your server, so in case you obtain any one of our VPS servers solutions, you'll be able to benefit from this service and have our admins perform a variety of tasks that you are unable to do yourself or you just have no time. They'll install and set up any piece of third-party software for you if the installation is challenging or they can troubleshoot any application that does not function properly for some reason. You could add the upgrade to your plan as often as you wish depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade includes half an hour of custom work on your hosting server also, but if you need more than that, you may always add the Installation & Troubleshooting upgrade with several clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated servers and as long as you add it, our skilled admins will be able to assist you with anything on your hosting server. Including setting up any third-party software which you may want to use on the server and troubleshooting any script that performs inadequately or doesn't run at all. Our upgrade provides 1 hour of work and if a specific task isn't very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left in your billing Control Panel and use them anytime you need support again. The Installation & Troubleshooting upgrade can be acquired at any time, so in case you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require support later, you could add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack as well, but if you require additional work to be done on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps shall be installed and set up in the very best possible way.