Usually clients consider just the features they'll get with a particular hosting plan and tend to forget something just as critical - the service uptime. As efficient as a plan can be, common downtimes may lead to lower search engine rankings and lost customers no matter what the reason for them could be. Not surprisingly, really a few people would come back to an Internet site that's inaccessible half the time, not mentioning the wasted funds if you've invested in an advertising and marketing campaign. That is why, whenever you buy a new web hosting solution, you should ensure that the service is going to be stable and your sites will be online 24/7. This means more traffic, or in case that you've got an online store, for example, higher uptime usually means happier customers.

Service Uptime Guarantee in Hosting

All our hosting solutions feature a 99.9% service uptime warranty. We can easily reach that goal by using a groundbreaking cloud hosting platform in which every service (files, e-mail messages, databases, and so on.) has its own cluster of machines. We don't run everything on a single machine as most providers do, so we have practically eliminated the downtime of any service and even in peak times we can balance the load between servers for the very best possible performance of your web sites. If one machine fails, the other ones inside the cluster will take over to ensure the uninterrupted work of the Internet sites. To avoid infrastructural problems, our web server facilities use effective diesel backup generators and a number of independent Internet providers as to ensure that website visitors will be able to reach your websites no matter what. We also have a crew of qualified professionals tracking the web servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Servers

Our semi-dedicated server packages include a 99.9% uptime warranty. As a matter of fact, you will not notice any downtime or service interruptions at all due to the fact that we use a revolutionary cloud platform and instead of managing everything on just one web server like most providers do, we have separate clusters of web servers that control every single service - files, e-mail messages, Control Panel, databases, etcetera. We also have a custom load-balancing system, so our website hosting service is far more stable than what you'd typically find available on the market. To make certain that nothing will disturb the work of your Internet sites, our server facilities have diesel backup generators and a number of independent Internet providers. We also have hardware and software firewalls to stop DDoS attacks and admins monitoring the servers 24/7 to handle any software issue that may appear.

Service Uptime Guarantee in VPS Servers

Our Virtual Private Server plans have a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel powered backup generators. We also work with new hardware for the physical web servers where the VPS accounts are created to prevent any probability of hardware crash and each part has been tested carefully. The security of your information is ensured through enterprise-level hard drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your sites will be working virtually without any disruptions. Our expert admins will resolve promptly any software issue that may appear, so even if there is an issue with a different VPS server account on the physical hosting server, your VPS will not be affected. The server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide an exceptionally reliable hosting service.

Service Uptime Guarantee in Dedicated Servers

If you buy a dedicated server through us, we guarantee that it's going to be functioning at least 99.9% of the time. Firstly, your web server is going to be constructed with new and thoroughly tested hardware components and we'll not do any compromises with that. Our data center in the core of Chicago offers powerful diesel backup generators, so in the case of a power outage your web server will still be operational and with a number of redundant Internet service providers, your Internet sites will be available if there is any online connectivity problem. In the event of any unexpected conditions, we have skilled sysadmins which monitor all website hosting servers at all times and they can take action instantly to eliminate the issue in a very timely manner. Last but not least, our hosting servers have software and hardware firewalls to stop the undesired traffic when it comes to a DDoS attack.