Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center built into our Website Control Panel features a selection of help articles and frequently asked questions. Aimed at resolving any common issue that you may possibly encounter, they are written by our support team of professional technicians.

  • Top quality support service
  • How–To Videos

  • If you want to see how a task is achieved or how a problem is remedied, rather than just reading about it, then examine our compilation of step–by–step video tutorials. They cover a variety of issues and will help you swiftly find your way around the Website Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 customer support service and feature a one–hour support ticket response time guarantee. Our qualified techs will be online for you 24 hours a day and will rectify any problem that you may chance upon within maximum sixty minutes after the ticket submission. In the majority of cases, a response will be provided to you in less than twenty minutes.