1 hour ticket response
We are specialized in offering a swift and adequate answer to each technical support ticket submitted by a client. Our practiced customer service staff members will examine your issue and will think of the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, our average technical support ticket response time has proven to be 20 minutes.
A Premium–Quality Client Care Service
Each member of our customer service team has several years of experience in the hosting sphere and the majority of them have worked for us for at least five years. They all are eager to answer all your questions in the most professional manner possible.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how you can use a specific service, we have integrated a really user–friendly Help Center section in the Website Control Panel. You can search through a broad selection of web hosting account management articles and website management articles, have a look at our F.A.Q. repository or check out our step–by–step video tutorials.