Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Resolution Warranty

  • Our team of technicians will try their best to answer to your service needs in about 1 hour. If, however, the situation you have stumbled upon demands help from the Admin =Team,= we’ll send the ticket to the technician on duty and will post a comment to let you know.

  • Top quality support service
  • Professional Client Assistance Service

  • We give you 24x7 technical help via a ultra–fast ticketing solution built into your Control Panel. You may e mail us all the time about any of the packages that come pre–configured on the virtual server, including the desired Linux distribution, the server admin panel and our in–house made Website Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Website Control Panel that is available totally free with your VPS offers a built–in knowledge base. You will see an array of detailed how–to content articles and a group of step–by–step video classes that demonstrate all the essential web site administration jobs. You can access them by clicking the Help or Video buttons in the upper right corner of each Control Panel section.