Q: What precisely does website migration mean and what does it include?
A: The web site migration service available at Max Host Plus is completely free of charge and consists of moving all your files, databases and emails from your present provider to your brand–new web hosting account with us. We’ll also edit all the configuration settings needed for your websites to be fully functional on our innovative cloud hosting platform.Our technicians are fully capable of transferring any type of website. With years of work experience behind their backs, they’re well–versed in the inner workings of our hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–made app with many custom libraries is as easy as moving a plain WordPress weblog.
Q: How long will it take for my web site to be transferred to your platform?
A: There are a lot of factors to take into account – the overall number of web files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. Having said that, we do our best to perform all web site migrations within a 48–hour period. Less sizeable web sites are migrated faster – typically in under 24 hours.
Q: What info will I be required to provide to your Website Migration Department?
A: We do not need any personal information. We’ll require, however, the login information for your current web hosting account and the name of the website that you need to move.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will my website be offline during the transfer?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. As soon as the transfer is finished, we’ll make certain that everything is functioning properly and that the integrity of your web content is not affected before telling you that the transfer is over. After that, we will instruct you how to transfer the domain to your web hosting account with us and how to change the DNS settings.
Q: Will my present hosting provider learn that I’m leaving them?
A: Nope. We will never contact your web hosting provider about anything at all. They won’t be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–powered web hosting platforms. Generally, if we can access your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.